WasafTerms of Service
Last updated: 30 September 2026
Draft: 9 company details (legal name, address, contact, retention…) still to be filled in, and this text still needs review by a lawyer before launch.
This is a draft template appropriate for an early-stage marketplace and has not been reviewed by a lawyer. Have it reviewed against Qatar commercial and consumer-protection law before relying on it for real, paid transactions.
1. What Wasaf is
Wasaf is a business-to-business marketplace operated in Qatar that connects businesses buying and selling automotive parts. Wasaf lists products, helps buyers and sellers find each other, and verifies that a transaction happened — it does not manufacture, inspect, warrant, ship, or take ownership of any part listed on the platform.
2. Who can use Wasaf
Wasaf is for registered businesses only, identified by a Qatar Commercial Registration (CR) number. By registering, you confirm that you are authorized to act on behalf of the business you register, and that the information you provide (CR number, contact details, and any information about sub-accounts you create) is accurate.
New registrations are reviewed manually before the business can list products or place orders. Wasaf may approve, reject, or request more information at its discretion, and may suspend or deactivate an account that violates these terms, provides false information, or is involved in fraudulent activity.
3. Listings and transactions
Sellers are solely responsible for the accuracy of their listings — part identity, compatibility, condition, price, and stock — and for honoring the terms of any order they accept. Buyers are responsible for confirming a part's fitness for their purposes before ordering.
Wasaf provides an in-person pickup verification mechanism (a one-time code and QR code) to confirm that a handoff actually took place. Completing that verification confirms the handoff occurred; it does not itself resolve disputes about the part's condition, quality, or price.
Wasaf may charge a commission on completed transactions, at a rate set by Wasaf and shown to sellers before it changes. Vendors are responsible for settling any commission owed through the payment methods Wasaf makes available.
4. Ratings and conduct
Only a buyer on a completed order may rate the seller on that order. Reviews should reflect a genuine transaction experience. Wasaf may remove content that is fraudulent, abusive, or unrelated to an actual transaction, and may suspend accounts that manipulate ratings.
5. Disputes
Wasaf is not a party to the underlying sale between a buyer and a seller and does not guarantee any transaction. Wasaf's support team can review order records, messages, and activity logs to help resolve a dispute, but resolving payment or quality disputes between the buyer and seller is ultimately the parties' own responsibility.
6. Account security
You are responsible for keeping your password confidential and for activity that happens under your account, including any sub-accounts your business creates. Tell us immediately if you suspect unauthorized access.
7. Suspension and termination
Wasaf may suspend or terminate access to an account that violates these terms, engages in fraud, or poses a risk to other users, with or without notice depending on severity.
8. Limitation of liability
Wasaf is provided on an "as is" basis without warranties of any kind. To the maximum extent permitted by law, Wasaf is not liable for indirect, incidental, or consequential damages arising from use of the platform, or for the acts or omissions of any buyer or seller.
9. Changes
Wasaf may update these terms as the platform evolves. Material changes will be reflected here with an updated date.
10. Governing law
TODO: governing law and courts (e.g. State of Qatar) — confirm with counsel
11. Contact
TODO: registered company name (CR TODO: Wasaf CR number), TODO: registered address in Qatar. Email TODO: support email address, or use Support.